Order and Shipping FAQ

If you know the plant name, you can do a quick search by using the Search box at the top of every page on our web site. type in the plant name (by Genus or common name) in the Search box. Select a Plant or press Enter to see all the Plants.

If you want to search for plants by Genus, click on Plants by Genus and click on the specific Genus to see all available plants of that Genus. To find plants for a specific need, in the Left Menu Bar, click on the Location Solution (i.e. – plants that do well in sun) or Type of Garden plant category, click on any of the category links listed across the Left Menu Bar.

Plant search may also be refined by clicking the desired box on the Left Menu, if accessible.

If you are looking for a specific type of plant or a complete garden, click on one of the options in the Shop By Category located on the Left Menu of every page.

We need to be able to send you both an email invoice to confirm your order, as well as shipping confirmations that will include tracking information on your shipments. These emails are sent both to verify information and to protect your interests as a customer. Please note that we do not EVER sell or share your information with any other party.

In lieu of a printed catalog, our catalog is posted on our website - Perennials by Genus..

We guarantee your plants will arrive in good condition our Arrive Alive Guarantee. In some cases, we may carefully trim them before packing to optimize their health during shipping. We guarantee that our plants are correctly named. If you have concerns about a particular plant(s), please notify us as soon as you unpack your order, do not throw the plant away, and forward account information, any comments, and a photo of the plant(s) in question to info at bloomindesigns.com within 3 days.

Individual plant prices typically follow a tiered pricing structure, wherein the per-plant-price goes down as your quantity increases. Feel free to Contact Us for larger orders.

There is no minimum dollar amount required. Individual pots and bare root plants do have minimum quantity requirements. One (1) flat is the minimum number for flats. Flats cannot be mixed.

Plants and shipping schedule are on a first-come first-served basis. Early bird gets the worm.

Planning is important! Choose your preferred shipping week when you add each plant to your cart, subject to availability. We do our best to meet your requested shipping week, in the event the Ship Week needs to changed, notification will be emailed as soon as possible.

We are not able to schedule or guarantee a specific day for your delivery.

We ship year-round subject to availability, weather conditions and shipper schedules.

We accept American Express, Discover, MasterCard, Visa, PayPal, Google and Venmo. The account is charged upon order placement.

Store Credit and Gift Certificate may be redeemed at Check Out.

The expected ship week you select is displayed in Check-Out, and in your order confirmation email.

After the order is placed, order confirmation will be emailed.

Shipping confirmation with FedEx or UPS tracking information will be emailed upon order shipment.

See our Order / Shipping page for more information.

If a plant variety is unavailable, we do not send substitutes without your permission.

Orders scheduled to ship immediately may not be able to be changed or canceled once the order is placed. For orders scheduled to ship later, we request a two-week cancelation or change request prior to the start of your ship week, at the latest. Any request submitted within a week of your ship week will not guarantee cancellation or change, depending on the Order prep time required.

Free shipping on most plant orders, with exceptions due to state regulations or distances.

The website does not offer wholesale pricing. Individual plant prices typically follow a tiered pricing structure, wherein the per-plant-price goes down as your quantity increases. Feel free to Contact Us for larger orders.

No. We ship to the lower forty-eight states, with exceptions due to state regulations or distances.

The United States has a complex system of agricultural regulations, restrictions, and quarantines in place to protect domestic crops and ecosystems from harmful pests and diseases.

These regulations can significantly impact the shipping of plants within and across state lines.  

Key Regulatory Bodies

• United States Department of Agriculture (USDA) Animal and Plant Health Inspection Service (APHIS): The primary federal agency responsible for regulating the movement of plants and plant products.
• State Departments of Agriculture: Each state has its own regulations, which can vary widely.

Common Regulations and Restrictions

• Plant Health Certificates: These documents verify that plants are free from pests and diseases and meet specific phytosanitary standards. They are often required for interstate and international shipments.  
• Plant Quarantines: Certain plants or plant products may be subject to quarantines, restricting their movement to prevent the spread of pests or diseases.  
• Packaging Requirements: Plants must be packaged in a way that prevents damage and the spread of pests.
• Labeling Requirements: Packages must be clearly labeled with the contents, sender, and recipient information.
• Permits: In some cases, shippers may need to obtain permits or licenses for specific plant species or destinations.

Factors Affecting Regulations

• Plant Species: Different plants have varying levels of risk associated with them.

Non-Compliance Consequences

Violating agricultural regulations can result in severe penalties, including fines, seizure of plants, and even criminal charges.

No, neither FedEx nor UPS can deliver directly to a P.O. Box.

The United States Postal Service (USPS) has exclusive rights to deliver to P.O. Boxes. FedEx and UPS are private carriers and are not authorized to deliver to these addresses.

Yes, to physical addresses serviced by FedEx and UPS

Yes, you may request early Ship Week for your plant's Hardiness Zone.

However, there are a few important considerations:

Plant Health: Shipping plants too early can expose them to unfavorable weather conditions, potentially damaging them. We may delay shipments due to weather.
Planting Zone: Shipping before your region's last frost date could lead to plant loss if a late frost occurs.
Nursery Policy: We have an Arrive Alive Guarantee.

Shipping confirmation with FedEx or UPS tracking information will be emailed upon order shipment.

Free shipping on most plant orders, with exceptions due to state regulations or distances.

Processing of plant orders start the week prior to shipment to ensure your plants arrive in good condition. Plants are shipped with the anticipation they will reach their destination by the end of the week.

Our specialized boxes, packing material and decades of shipping experience help keep your plants safe during their journey.

Once plants are shipped (typically Monday to Wednesday), we will email the tracking number with delivery updates. You might also visit your ACCOUNT pages and review YOUR ORDERS for plant shipment tracking numbers.

Plants are shipped in 2.5-inch to 1-gallon individual pots with minimum quantities, 3.5-inch pots in (18) count trays, 4-inch and 1-quart pots in (10) count trays or in (20) or (30) count plug trays. (72) count and (128) count trays may be available upon request.

If you are not ready to plant when the order arrives, open the box immediately and remove the plants. Place them in a shady spot, making sure they do not dry out. Newly planted selections should be protected from the hot sun and drying winds and watered adequately. See our Planting Care & Guides for more information.

Please make sure the plants are suited for your area, as well as when the best time to receive them. We cannot be held responsible for failure of plants after delivery and installation. Too many factors, which we cannot control, such as soil preparation and fertility; pests; irrigation; light exposure; and erratic weather all have an impact on plants.

If you have received only a portion of your order from FedEx or UPS, to take the following steps:

Contact us:

• Contact Us about the partially received shipment.
• Provide order number and a description of the missing plants.

If plants are in still transit, we may need to request that you Contact the Shipping Carrier.

And remember our Arrive Alive Guarantee.

The first number given represents the potential eventual height of the plant, including flower height above foliage. The second number is the width. Use these sizes as a reference for your garden planning and designing. The figures are approximate and may vary according to soil fertility, exposure to sun, and other environmental conditions.

It is common for perennials planted at the same time to exhibit different growth rates. Several factors could be influencing this:

Plant-Specific Factors:

• Dormancy:

Some perennials have natural periods of dormancy. They might be taking longer to establish.

• Growth Habits: Different plants have varying growth patterns. Some are naturally slower starters.
• Root Development: The time it takes for roots to establish can vary.

Environmental Factors:

• Sunlight: Ensure all plants are receiving the appropriate amount of sunlight.
• Soil Conditions: Variations in soil quality, drainage, or nutrient content can affect growth.
• Watering: Uneven watering can lead to inconsistent growth.
• Climate: Unusual weather patterns can impact plant development.

Planting and Care Factors:

• Root Disturbance: If roots were damaged during planting, recovery time can vary.
• Competition: Stronger plants might be outcompeting weaker ones for resources.

If you are concerned about a specific plant, Contact Us with more details about the plant, planting conditions, and any noticeable symptoms.

See our Planting Care & Guides

Shipped orders receive an email confirmation, tracking number and estimated date of delivery.

Please report upon receipt, any shipping damages, missing items, or if they arrive in poor condition (multiple boxes might not arrive the same day).

Contact Us

No matter how carefully we pack, and ship healthy plants rough handling and temperature may cause some appearance questions. If your plant arrives with some yellowing or minor breakage of non-structural branches, it is almost always a cosmetic issue and not one that affects the overall health of the plant. Most plants recover quickly once they are unpacked and planted. Remove any damaged, unhealthy-looking leaves and perhaps give the plant a light shearing to encourage new growth.